Source:http://empowerla.org/city-attorneys-dispute-resolution-program/
Do you have a dispute with your credit card issuer and you are unable to resolve the issue? Look no further. Go to The Financial Mediation Bureau (
The Financial Mediation Bureau is an independent body set up to help settle disputes between you and your financial services providers who are its members. It provides you with a free, fast, convenient, and efficient avenue to refer your disputes for resolution as an alternative to the courts.
The financial Mediation Bureau will assist you in other financial issues and not just credit card related. Among others, disputes relating to the following can be referred to FMB:
Personal and housing loans
ATM
Cash deposit machine
Hire purchase
Savings and current accounts
Fixed deposit
Internet banking
Insurance
Go to http://www.fmb.org.my to find out more about the bureau.
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